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I've been looking for a portable charger to use during traveling and attending outdoor festivals, and the price for the battery strength cannot be beat! I received PermaCharger quickly and it came fully charged. I had a question about the micro USB connectors, so I emailed PermaCharger for an answer. Not only did they answer my question quickly, they also asked if they could call me to make sure I understood how to use the product and to answer any other questions I had. I haven't had any customer service experiences like that when I buy things off of Amazon. 

Courtney - PermaCharger VIP Customer